- The Office Services section provides functional support to all City and Colorado Springs Utilities departments and employees for reprographics, mail processing, and record storage and retrieval.
- Office Services is responsible for processing all incoming and outgoing mail for all City and Colorado Springs Utilities departments, which includes pickup and delivery of USPS and interoffice mail and stuffing and mailing all utility bills from Colorado Springs Utilities to their customers. Office Services processed over 5.5 million pieces of incoming and outgoing mail including 2.4 million utility bills in 2008.
- Office Services also provides reprographic and printing services including design and layout that range from simple business cards to Council agendas, manuals, and full-color brochures. Office Services was responsible for over 7.9 million impressions valued at over $530,000 in 2008.
- Their final responsibility includes records oversight for the City. Office Services and the department liaisons are responsible for over 20,000 boxes of active records stored off site. This includes retrieval, storage, and destruction of the City records.