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City of Colorado Springs / Streets / News

Pothole Campaign Update


The Streets Division kicked off its annual pothole campaign on Monday, March 19. In the first week alone, crews filled more than 600 potholes and fielded more than 100 reports. Reported potholes are being filled within two weeks. Potholes are prioritized by location, so potholes on main arterials receive a higher priority.

The City would like to ask citizens to keep reporting potholes by calling the Pothole Hotline – 385-ROAD (7623). The public’s help in locating and reporting potholes is a crucial part of this effort.

When reporting a pothole, callers should provide as much detailed information such as street name with closest intersection, direction of traffic flow (northbound, southbound, etc.), and location in the street such as left or right edge line or middle, inside or outside lane. Due to the huge influx of calls expected, citizens should not expect a personal reply to their request. For gravel or alley potholes, citizens can call 385-5934.

Citizens with iPhones can download an app to report potholes from www.springsgov.com(click on the phone icon at the top of the page).

To properly repair a pothole, Street Division employees must clean the edges of the pavement to ensure a good bond, making sure the pothole is free of moisture. They then place the asphalt mix material in the pothole and compact it with a roller. This method maximizes the number of potholes the crews can repair. In extreme cases, the only permanent remedy is to completely resurface the roadway. Many of the same employees that plow snow during the winter months patch potholes during the spring, summer and fall. 

The City of Colorado Springs Streets Division maintains approximately 1,500 center line miles of streets. A center line mile is the length of one mile of road regardless of the number of lanes. Streets crews filled 24,208 potholes in 2011. While the dry winter reduced the amount of potholes created by freeze-thaw cycles, the aging of the street system has kept the number of potholes comparable to previous years.

The City does not repair potholes on County or State roads, such as South Academy south of Milton Proby (County) and Powers (State) and US 24 (State).