 |
Colorado
Spring Police Department  General Order 110 Section 1: Communications and Reports Emergency
Notification |
Active date: 7/27/2006
Supersedes date: 5/24/2005 General Order
Number: 110 |
|
| .01 |
Purpose |
| |
To assign the responsibilities for notifying Staff and on-call
personnel of emergencies and serious incidents. |
| .02 |
Cross Reference |
| |
G.O. 1105, Staff Duty Officer
Patrol SOP P1-142 Command
Duty Officer
CALEA Standards 22.2.6; 46.1.2;
46.1.4; 46.1.5; 52.1.3; 55.2.6
|
| .03 |
Discussion |
| |
As police agencies must respond to an unpredictable variety of
incidents, it is clearly impossible to devise a comprehensive and
definitive policy for notifications. The best that can be done is to
set up a basic guideline and to trust Department personnel to
demonstrate professionalism in their use of discretion. The
fundamental question is, "Who needs to know in order to act?"
Similarly, an adequate list of cross-references would include
most directives in this manual and, therefore, serve no purpose that
is not equally well-served by the Table of Contents. Those charged
with making notifications are advised to consult whatever directives
pertain to the specific kind of incident at
hand. |
| .04 |
Policy |
| |
It is essential that Department Staff Officers be
informed immediately of emergencies, critical incidents and other
matters that may significantly affect their operational areas or
that may require that they take action. The procedures in this
General Order are designed to ensure that appropriate Staff
notifications are made whenever they are needed. For notifications
to operational personnel, field supervisors or others concerned
should refer to directives pertaining to the operational situation
and cooperate closely with Communications. |
| .05 |
Definitions |
| |
This space intentionally left
blank. |
| .10 |
Staff Duty Officer
Responsibilities |
| |
The Staff Duty Officer will notify the Chief of
any matters that require the Chief's attention, including deadly
force incidents resulting in injury or death; on-duty or off-duty
deaths of officers; serious injuries to officers that require
hospitalization; any incident in which an officer seriously injures
or kills someone; any situation that is politically sensitive or
involves the risk of a major civil liability to the
Department. The Staff Duty Officer is available on weekends only.
|
| .20 |
Patrol Sergeant
Responsibilities |
| |
Patrol Sergeants will use their judgment and experience to
determine which incidents require Staff notification. Mandatory
notifications are listed below.
- Change in National Alert Status
· Deadly
force incidents resulting in injury or death
·
Officer
causes death or serious injury to someone
·
Member
is seriously injured (hospitalized) or killed
·
Incidents involving political sensitivity or major
liability risk
·
Barricaded gunman or hostage incidents
·
Explosives incidents of a serious nature
·
Major
fires, aircraft incidents, or other disasters that
require police response
·
Major
civil disturbances/unlawful demonstrations
·
Homicides or suspected homicides, violent suicides,
kidnapping or foul play
·
Major
employee walk-outs or work stoppages
·
Major
communications or computer equipment failure
·
Major damage to or malfunction of patrol
equipment
·
Major
incidents requiring unusual drain on Patrol manpower
·
Arrests
or other incidents likely to generate special media attention;
newsworthy" events
·
Department Member is charged with a crime
Deadly force incidents resulting in injury or
death Command Duty Officer Staff Duty Officer - Weekends All Deputy
Chiefs Commander of Investigations Public Information Officer
Commander of Professional Standards Division Commander(s), as
appropriate Officer causes death or serious injury to someone:
Command Duty OfficerStaff Duty Officer - Weekends All Deputy Chiefs
Commander of Professional Standards Public Information Officer
Division Commander(s), as appropriate Member is seriously injured
(hospitalized) or killed: Command Duty Officer Staff Duty Officer -
Weekends All Deputy Chiefs Commander of Professional Standards
Public Information Officer Police Psychologist Commander or
equivalent in member's chain of command Division Commander(s), as
appropriate Incidents involving political sensitivity or major
liability risk: Command Duty Officer Staff Duty Officer - Weekends
Deputy Chief of Patrol Public Information Officer Division
Commander(s), as appropriate Barricaded gunman or hostage incidents:
Command Duty Officer Staff Duty Officer - Weekends Deputy Chief of
Patrol Public Information Officer Division Commander(s), as
appropriate Explosives incidents of a serious nature: Command Duty
OfficerStaff Duty Officer - Weekends Deputy Chief of Patrol Public
Information Officer Division Commander(s), as appropriate Major
fires, aircraft incidents, or other disasters that require police
response: Command Duty OfficerStaff Duty Officer - Weekends Deputy
Chief of Patrol Public Information Officer Division Commander(s), as
appropriate Major civil disturbances/unlawful demonstrations:
Command Duty Officer Staff Duty Officer - Weekends Deputy Chief of
Patrol Public Information Officer Division Commander(s), as
appropriate Homicides or suspected homicides, violent suicides,
kidnapping or foul play: Command Duty Officer Public Information
Officer Major employee walk-outs or work stoppages: Command Duty
Officer Staff Duty Officer- Weekends All Deputy Chiefs supervising
the activity Commander of Professional Standards Public Information
Officer Division Commanders, as appropriate Commander or equivalent
supervising the activity Major communications or computer equipment
failure: Command Duty Officer Staff Duty Officer - weekends
Communications Manager and/or Computer Services Manager Information
Technology Manager Staff Duty Officer Director, Management Services
Major damage to or malfunction of patrol equipment: Command Duty
Officer Staff Duty Officer - Weekends Division Commander(s), as
appropriate Major incidents requiring unusual drain on Patrol
manpower: Command Duty Officer Staff Duty Officer - Weekends
Division Commander(s), as appropriate Arrests or other incidents
likely to generate special media attention; "newsworthy" events:
Command Duty Officer Staff Duty Officer - Weekends Public
Information Officer Department Member is charged with a crime:
Command Duty Officer Commander of Professional Standards Public
Information Officer Division
Commander
|
| .30 |
Communications
Responsibilities |
| |
Communications is responsible for making all emergency
notifications other than those given
individually to Staff. Communications will routinely notify Staff members via
the “Red Team” page of all the incidents categorized by this General
Order, and any other event that, at the discretion of a supervisor,
may be necessary.
Communications
will generally make emergency notifications at the direction of the
on-duty field or investigative supervisors. |
 |
Colorado
Spring Police Department  General Order 112 Section 1: Communications and Reports Emergency
Relief Plans |
Active date: 5/24/2005
Supersedes date: 1/24/2000 General Order
Number: 112 |
|
| .01 |
Purpose |
| |
To identify key Department personnel necessary for ensuring
continuous police service to the community and provide
transportation for them during natural disasters, severe weather
conditions and other exceptional circumstances which limit the
ability to report for duty. |
| .02 |
Cross Reference |
| |
CALEA Standards 41.2.1; 46.1.2; 46.1.8; 61.3.1;
61.3.2; 81.3.1 |
| .03 |
Discussion |
| |
This space intentionally left
blank. |
| .04 |
Policy |
| |
Only the Chief of Police or designee can activate
the Emergency Relief Plan. The decision to activate the plan will be
based on information provided to the Chief of Police or designee by
on-duty Watch Commanders and collected from available resources:
e.g., on-duty Patrol Officers, National Weather Service, etc. At the
discretion of the Chief of Police, portions of the plan can be
activated, or activation can be limited to certain geographical
areas. |
| .05 |
Definitions |
| |
This space intentionally left
blank. |
| .10 |
Identifying Key Personnel |
| |
The following personnel are considered key personnel in the
context of the Emergency Relief Plan and are included in the
transportation program of the plan.
Patrol Bureau
- Division Commander(s)
- Assigned oncoming Watch Commander(s)
- Assigned oncoming Front Desk personnel
- Patrol Support Commander or one Sergeant from TEU/Explosives.
- Highest staffing level possible as determined by the on-duty
Watch Commanders.
- Traffic Commander or one Sergeant from Traffic
Communications Section
- Communications Manager
- Minimum of two Public Safety Dispatchers working the Fire
consoles
- Shift supervisor
- Minimum of five
four Emergency Response Technicians
- Minimum of five
four Public Safety Dispatchers working
the Police consoles
Records Section
- Section Commander
- One I.D. Technician I (detention system)
- One I.D. Technician II (Headquarters)
Investigations Bureau
- Major Persons Crimes Commander or one Sergeant
- Metro VNI Commander or one
Lieutentant
Lieutenant
- Special Services Commander or one Sergeant
- One investigator from each of the investigative units
- One civilian crime scene investigator
Department Staff
Information Technology Computer
Services
Others
- Public Information Officer
|
| .20 |
Transportation Priorities |
| |
The following priority transportation list will be adhered to by
on-duty supervisor when coordinating transportation requests:
- Patrol Bureau
- Communications
- Department Staff
- Investigations Bureau
- Records
- Computer Services
- Others
|
| .30 |
Transportation Requests |
| |
Key personnel, as defined in the Emergency Relief Plan, are
responsible for notifying their Bureau, Division, Section or Unit
supervisor, if available, of their need for transportation. That
supervisor will then notify the appropriate on-duty supervisor,
giving the employee's name and address. If the appropriate
supervisor is not available, the employee will notify the on-duty
Watch Commander directly.
The on-duty supervisor will coordinate the transportation program
with the on-duty Communications supervisor. Priority for
transportation of off-duty personnel, from work assignments to their
homes, will rank behind the transportation of oncoming personnel. No
off-duty transportation will commence until the on-duty supervisors
are satisfied that key personnel transportation is complete and
adequate staffing levels have been met,
unless it can be accomplished without significantly impacting the
transportation of incoming personnel.
|
| .40 |
Transportation Vehicles |
| |
The Emergency Relief Plan authorizes on-duty supervisors to order
the use of Department 4X4 vehicles for transportation purposes. No
transportation, however, will be furnished for personnel who live
outside the city limits, without the authorization of the Chief of
Police or designee.
A list of all Department-owned 4X4 vehicles will be kept in the
supervisor's office. If vehicles needed for the transportation
program are stored at any location other than police facilities
(e.g., the Colorado Springs Municipal Airport or an officer's home),
the on-duty supervisor shall immediately take steps to have them
moved to a central location for use as transportation vehicles. The
Fleet Vehicle Coordinator shall be responsible for updating the
vehicle list. |
| .50 |
Outside Assistance |
| |
The following agencies or individuals can be called on to
supplement the provisions of the Emergency Relief Plan. The decision
to request outside assistance will be made by the Chief of Police,
or designee, in conjunction with the on-duty supervisor.
- Fort Carson can provide vehicles and drivers to assist in
transportation or other needs. Contact the Captain or Sergeant Major of Military
Police Operations
, 526-0095. If no answer,
contact through the Fort Carson Military Police Operations Desk,
526-2333.
- The Colorado Mounted Rangers organization has access to
tracked vehicles. Requests for their use should be made through
the
Director of Disaster Emergency Services
Agency Office of Emergency
Management.
- Snowmobiles can be obtained through snowmobile clubs.
(598-1219). Drivers will be
furnished with each snowmobile. |
 |
Colorado
Spring Police Department  General Order 120 Section 1: Communications and Reports Communications
Protocols |
Active date: 6/7/2005
Supersedes date: 6/21/2001 General Order
Number: 120 |
|
| .01 |
Purpose |
| |
To guide personnel in using the police radio communications
system in order to ensure effective and efficient command and
control of police resources and to maximize employee
safety. |
| .02 |
Cross Reference |
| |
G.O. 962, Vehicles: Emergency Operation G.O. 965, Vehicles:
Pursuits G.O. 315, Response to Crimes in Progress G.O. 110,
Emergency Notifications G.O. 1510, Criminal Records
Information G.O. 975, Mobile Computer Procedures CALEA
Standards 12.1.3; 72.4.9; 81.2.5; 81.2.9; 81.3.1;
81.3.4 |
| .03 |
Discussion |
| |
The purpose of the radio communications system is to direct
deployment to meet the needs of any situation, to facilitate
coordination, to inform Department personnel of situations and
responses, and to assure them that all appropriate resources will be
used. The Department's communications protocols are based upon the
use of disciplined clear speech, which is the clearest and most
efficient means of communicating. |
| .04 |
Policy |
| |
All instructions or orders from Communications shall be accepted
as if they had been issued personally by the Chief of Police. All
such orders or instructions shall be followed, and attempts to
resolve disputes arising from them shall be reserved until after
completion of the assignments. |
| .05 |
Definitions |
| |
Talkgroups: A set of Trunked Radio system users who
communicate with each other. For purposes of discussion, a talkgroup
is synonymous to a radio channel.
Radio ID: The internal numeric identifier in every radio
operating on a Trunked Radio system. This identifier is
transmitted to the system controller with each transmission, so that
the radio can be linked to all other radios programmed with the same
talkgroup. The Radio ID can be displayed as an alias, (i.e.,
Division, Section, the name and IBM number of the person assigned
the radio).
Individual Call Sign: The personal radio designator
for each radio user on the Department not assigned a permanent Unit
designator. An Individual Call Sign is comprised of the prefix
"PD" and the member's IBM number. |
| .10 |
Unit Designation |
| |
Each vehicle or employee of the Department is
assigned a "unit designation" either as a permanent designation or
as a temporary designation for a particular assignment. Whenever an
employee uses the radio communications system, the appropriate unit
designation shall be used to assure proper
identification. |
| .12 |
Indication Of Duress |
| |
A Department employee will use the Trunked Radio "Emergency
Alert" button on their radio to indicate duress when use of clear
communication is prohibited by the nature of the situation (for
example, the employee is in immediate need of assistance and cannot
otherwise communicate the need). Note: The Emergency Alert
function produces an audible tone on the user's radio when
activated. Covert use of this function is limited in a hostage
situation.
If performing departmental functions outside his/her normal duty
assignment (for example, extra-duty assignments), the employee will
use their individual call sign or the designated call sign for a
specific assignment when appropriate. |
| .20 |
Use of Radio Channels |
| |
Radio channels to be used by the Commands of the
Department will be assigned by the Operations Support Bureau Deputy
Chief. |
| .21 |
Nature of Transmission |
| |
Employees shall restrict their transmissions to
official business matters. |
| .24 |
Pursuit Procedure |
| |
See G.O. 965, Vehicles: Pursuits |
| .30 |
Radio Codes and Procedures |
| |
The following codes and phrases shall be used, when applicable,
in local radio transmissions:
Officer Needs Help--This emergency call shall be broadcast when
immediate aid is needed by an officer. The officer requesting shall
include the location followed, if possible, by the unit
identification and all other pertinent information. This
emergency call may also be made by activation of the Emergency Alert
button on the Trunked radio. A specific unit shall be
dispatched "Code Three" and other available units in the vicinity
shall respond "Code Two." An "Officer Needs Help" call shall be
broadcast when "emergency assistance" is needed.
In the event of an accidental activation of the Emergency Alert
button, the member will immediately advise the dispatcher on the air
that they are not experiencing any problem or emergency by giving a
Code Four. The member is to then advise the dispatcher that
they are going to clear the Alert on their radio. To clear the
Emergency Alert status on a Trunked radio the Emergency Alert button
is pressed for three (3) seconds and then released. A
medium-pitched tone sounds until the button is released and the
radio returns to normal operation.
Officer Needs Assistance--This emergency call shall be broadcast
when additional aid is needed by an officer. The officer requesting
shall include the location, followed by the unit identification and
all other pertinent information, including the reason for request. A
specific unit shall be dispatched "Code Two" and other available
units in the vicinity shall respond when practicable.
Fireman Needs Help--This emergency call shall be broadcast when
immediate police assistance is needed because firemen are being
attacked, attack is imminent, or some other emergency exists. This
emergency call may also be made by activation of the Emergency Alert
button on the Trunked radio. A specific unit shall be
dispatched "Code Three" and other available units in the vicinity
shall respond "Code Two."
Fireman Needs Assistance--This call shall be broadcast when
police assistance is needed because of hostile crowd action or some
other incident. A specific unit shall be dispatched "Code Two," and
other available units in the vicinity shall respond "Code Two."
Code One--This call may be issued by the dispatcher or a field
unit informing all units to stand by--"To Stop Transmitting And
Listen."
Code Two--Most calls will require a "Code Two" response. Officers
will proceed to a "Code Two" call in accordance with all the
provisions of this Manual, the Code of the City of Colorado Springs,
and the Colorado Motor Vehicle Laws. Briefly, a "Code Two" response
is when a Department vehicle is operated in compliance with all the
rules of the road. The only time exemptions are granted for
adherence to the rules of the road is during a "Code Three"
response.
Code Three--A radio call accompanied by a "Code Three"
designation is an emergency call. It shall be answered immediately,
but in a manner that will enable the unit to reach the scene as
quickly as possible with safety. The red light and siren shall be
used whenever it is necessary to disregard provisions of the Code of
the City of Colorado Springs and the Colorado Motor Vehicle
Laws.
A call may justify a "Code Three" for any reason listed
below:
- A serious public hazard.
- The preservation of life.
- A crime of violence in progress.
- The prevention of a crime of violence.
- An immediate pursuit.
- Any unit requests another unit "Code Three."
The final decision for the use of "Code Three," other than in
response to a directed radio call or a field supervisor's authority,
shall be made by the vehicle operator.
An officer shall immediately broadcast his/her intention to
proceed "Code Three" when the decision is based on anything other
than a directed police radio call. The "Code Three" broadcast shall
include the nature and location of the activity and, when known, the
starting point, route of travel, and destination.
When the "Code Three" has been terminated, the officer shall
notify Communications as soon as is practical.
When more than one unit is "Code Three" in the same general area,
they shall be notified by Communications that units are "Code Three"
in the vicinity. No more than one vehicle shall be operated "Code
Three" in any single incident, except with supervisory approval.
Code Four--Will be used to indicate a situation is secured;
sufficient units are on hand for the situation; or assistance is not
needed. Units which are not at the scene shall return to their
assigned patrol area when a "Code Four" is broadcast.
Code Five--When a one-man unit receives a "Code Five" in answer
to a request for information on a suspect, the officer shall place
himself/herself in a position of advantage and wait for assistance.
Communications will wait for the officer's request before
broadcasting the information. Once control is established, the
officer can choose to request the information or to wait until
another unit arrives before doing so. When a "Code Five" is received
by a two-man unit, the officers shall immediately place themselves
in positions of advantage over the suspect. When control is
obtained, the unit shall request the want/warrant information from
Communications.
Code Five M--Indicates that the "want" is for a misdemeanor
offense.
Code Five F--Indicates that the "want" is for a felony
offense.
Code Five AD--Indicates a "want" is for an offense and the person
should be considered armed and dangerous.
Code Six--Used by field units to advise the dispatcher that they
are busy and not available to respond to calls for service; reasons
for being busy and the location of the unit will be given.
Code Seven--Used to request meal times and coffee breaks. After
receiving clearance for a "Code Seven" the requesting unit will give
his/her location and will remain reachable by radio during the
break.
Code Eight--Indicates a burglary or robbery alarm. Dispatchers
will indicate whether the alarm is audible or silent and, if
available, the exact location of the alarm, i.e., drive-up window,
main building, branch office, etc.
Code Nine--Indicates a possible homicide, as opposed to a dead
body (DB).
Code Twelve--Indicates an area is under temporary
surveillance. All units shall avoid the vicinity except in an
emergency or in response to a call.
Code Fifteen--Indicates that transactions on a particular channel
are limited to calls for service only.
Code Seventeen--SHO/DI, indicates a juvenile serious habitual
offender. Officers are encouraged to take formal action if
circumstances permit. If no formal criminal action, FIR is required
to alert the Crime Analysis Unit of the contact.
Code Twenty--Request for emergency assistance when the use of
clear speech will cause an undesirable reaction from the person(s)
with whom the officer is in contact. Basic Response Team is
dispatched immediately. |
| .33 |
Phonetic Alphabet |
| |
The following phonetic alphabet is to be used in radio
transmissions:
A -- ADAM G --
GEORGE M -- MARY
S -- SAM B --
BAKER H --
HENRY N --
NANCY T -- TOM C --
CHARLES I --
IDA
O -- OCEAN U -- UNION D --
DAVID J -- JOHN
P --
PAUL V --
VICTOR E -- EDWARD K --
KING Q
-- QUEEN W -- WILLIAM F --
FRANK L -- LINCOLN
R -- ROBERT X --
X-RAY Y-- YOUNG Z--
ZEB |
| .35 |
Time Designation |
| |
Standard military time designation shall be used
in radio transmission; e.g., 9 a.m. is 0900 Hours, 9 p.m. is 2100
Hours. |
| .40 |
Dispatching Procedures |
| |
The following procedures shall apply to the dispatching of
Department vehicles. |
| .42 |
Dispatch to Call |
| |
Officers shall not respond to calls assigned to other units. If a
dispatcher requests the location of Department vehicles in the
immediate vicinity of a call requiring immediate attention, any
officer in that vicinity shall reply and stand by until cleared to
proceed to that call.
It may be necessary for officers to be
dispatched to calls for service late in their shift. Officers
receiving a call near the end of a tour of duty shall be responsible
for properly completing the call, except when specifically relieved
of that call by a supervisor or officer from an oncoming shift.
No overtime approval will be needed for
Priority One calls for service that carry over a tour of duty.
Should overtime be required for other calls for service, the officer
is responsible to obtain overtime approval from an on-duty
supervisor. At the discretion of the dispatcher,
Officers shall be dispatched to calls for service up to thirty (30)
minutes prior to the end of their tour of duty .
Officers receiving a
call near the end of a tour of duty shall be responsible for
properly completing the call, except when specifically relieved of
that call by an officer from an oncoming
shift. |
| .43 |
Arrival at Scene |
| |
Upon arrival at the location of a dispatched call, officers shall
properly inform the dispatcher of their arrival. |
| .44 |
Leaving the Vehicle |
| |
Whenever an officer is assigned to duties
requiring immediate radio contact and must leave his/her Department
vehicle, the officer shall inform the dispatcher, giving the reason
and location. Upon returning to the vehicle, the officer shall
inform the dispatcher. See General Order 975.24, paragraphs
four and six. |
| .46 |
Completion of Call |
| |
Upon completing an assignment or call, Department personnel shall
notify the dispatcher, giving a description of the action taken and
the address(es) involved. |
| .47 |
Acknowledgments |
| |
Neither field personnel nor dispatchers shall assume that their
transmission has been received until a proper acknowledgment is
received. After a reasonable pause, transmissions should be repeated
until acknowledged. |
| .50 |
Requesting Wants, Warrants,
Etc. |
| |
Personnel are to use the MDC, (G.O. 975.28) as their
primary means for determining, and confirming, wants on persons,
vehicles, or items.
To determine if persons, vehicles, other
items, etc., are wanted, personnel are to use the MDC, (G.O. 975 .28
) as their primary means for obtaining this
information.
If an MDC is unavailable, the following information must be
provided to the NCIC operator in Records and ID, or to the
Communications for a
dispatcher, if the NCIC operator is unavailable:
to be able to obtain this
information.
Persons: Name, date of birth.
- Vehicles: License number and state of issuance or vehicle
identification number.
- Other Articles: Item description, brand, serial
number.
If the officer needs information on an extensive list of items,
persons, etc., a telephone call should be placed directly to the
Records Section. Radio channels should be used only if telephone
contact is not possible. |
| .51 |
Requesting Criminal History Information by
Radio |
| |
The radio shall not be used for routine transmission of criminal
history information. Criminal history information is protected
under various federal and state laws and can only be broadcast over
the radio in the following situations:
- When there is a situation affecting the safety of a law
enforcement officer or the general public.
- When a law enforcement officer determines that in order to
further the investigation, an immediate need for the information
is required.
Absent either of the above situations, all criminal history
information shall be requested from personnel authorized to obtain
such information and the requests shall be made in person or by
phone or MDC (General Order 975). |
| .53 |
Description Information |
| |
If suspects have fled from the scene of an
incident, descriptions of the suspects and/or vehicles involved,
etc., shall be given to Communications, as soon as possible, to be
aired on all appropriate channels. |
| .60 |
Advising Adjoining Law Enforcement Agencies
of Serious Crimes |
| |
When Communications personnel receive information of a felony
crime of violence (i.e., armed robberies with suspect vehicle
information, serious assaults with suspect or suspect vehicle
information, etc.), information will be directed to Colorado law
enforcement agencies by a State Teletype "Be On the Lookout" (BOLO)
via the NCIC operator. This will be followed up by telephone calls to
appropriate adjoining agencies as circumstances
permit.
The information on a crime and/or
suspect must be sent to adjoining agencies as soon as possible after
the Colorado Springs Police Department determines a crime has
taken place and sufficient information is available to alert outside
agencies of the crime.
Suspect and additional information may be sent as an update to
the original State Teletype BOLO. |
| .63 |
Simulcast |
| |
When dispatchers are notified of a serious
incident, the information will be broadcast alert tone will be sounded and a simulcast will be
used immediately on all primary and secondary talkgroups by each Area Command dispatcher so that
to alertadjoining sector officers so they can be on the lookout for
suspicious persons in their areas., as radio
traffic permits. Less critical situations may be simulcast without
the use of the alert tone. |
| .70 |
Missed Calls |
| |
If an officer who is required to be in radio contact with
Communications (i.e., Patrol Units, etc.) fails to respond to a
radio call and has not arrived at the scene of a call or notified
Communications that she/he will be out of radio contact, these
procedures will be followed: See General Order 975 .
Each time a radio call for that unit is made the time shall be
recorded.
Attempts to call the unit shall continue for fifteen minutes
after the first missed call. The dispatcher will use the
Private Call function of the Trunked radio system to attempt direct
radio contact with the officer's issued portable radio.
After the fifteen minute lapse, the Communications appropriate Supervisor, the appropriate Patrol Supervisor or
supervisor or Command
Officer shall be notified in order that the proper procedures be
initiated to locate the missing officer(s).
When a missing officer is located, the Patrol Sergeant will
ascertain why the officer was not available and report the findings
either orally or in writing to the Watch Commander. The Watch
Commander may take immediate action which is appropriate and
authorized, or may forward the report for action by the Division
Commander.
The involved supervisor or Command Officer shall attach the list
of recorded call times to the memorandum to assist in determining if
disciplinary action is warranted. |
| .72 |
Failure of Radio Communications
System |
| |
If the radio system experiences a system wide
failure, officers shall attempt contact on all available
talkgroups. If the radio system experiences a localized
failure officers will still have unit to unit communications.
Under these circumstances officers shall attempt contact with
communications via their cell phone, or go to the nearest Fire
Station and contact the Public Safety Communications Center. The
officers should give their location and remain by the phone until
contacted by a dispatcher. The officers shall continue to monitor
their primary talkgroup using the portable units, until the radio
system is repaired. If a Police Dispatcher is unable to respond,
officers should then contact the Fire dispatcher and await
instructions. |
| .80 |
Portable Radio and Page Units |
| |
Portable radio units are intended to provide mobility and
security. Portable units, and pager units are the
responsibility of the person to whom the unit is issued or assigned.
Damage to units through neglect or abuse is the responsibility of
that person.
Portable units are to be used only for police functions and are
not to be used in any manner that violates this purpose or
contributes to neglect of duty. In the event of an emergency,
when a member is unable or prevented from using a Department radio,
the mature family members or significant other of the officer are
authorized to advise the Communications Section of the
emergency. The family members, spouse or significant other who
need to use an officer's radio in an emergency are to use the
officer's Individual Call Sign adding a suffix "F" to identify
themselves. It is the officer's responsibility to instruct
family members in the proper use of the radio, including the
identifying call sign.
Use of check-out units must be cleared with the appropriate
authority before use (generally, the on-duty
Supervisor.) |
| .83 |
Inoperative Radios or Pagers |
| |
An employee who encounters a defective radio or
pager unit shall fill out a radio repair work order and provide
copies to the appropriate personnel. |
| .84 |
Calls for Service at
Hospitals |
| |
Incidents that are reported from hospitals will be
investigated by officers assigned to the area command in which the
incident occurred. As much as possible, the officer assigned to the
sector of occurrence will be dispatched to the reporting hospital to
conduct the initial investigation. Additional officer(s) will be
dispatched as needed to the scene to handle in-progress situations,
or to address scene safety or scene preservation concerns.
|
| This Revision is NOT Currently
Active - It is rescinded. |
 |
Colorado
Spring Police Department  Rescinded General Order
130 Section 1: Communications
and Reports Teleserve Reporting |
Active date: 8/21/2005
Supersedes date: 5/23/2005 General Order
Number: 130 |
|
| .01 |
Purpose |
| |
To describe and specify the operation of the
Department's telephone report system (TeleServe). |
| .02 |
Cross Reference |
| |
G.
O. 190 Communications and Reports: Direct Line Reporting
(DLR) CALEA Standards 81.2.14; 82.2.2 |
| .03 |
Discussion |
| |
This space intentionally left
blank. |
| .04 |
Policy |
| |
The Colorado Springs Police Department is
committed to efficient, and courteous
service to the public and also to the
careful management of resources paid for with public funds. To allow
the field officer more patrol time and follow-up time, a telephonic
reporting system is used for reports that do not require the
presence of an officer. |
| .05 |
Definitions |
| |
This space intentionally left
blank. |
| .10 |
Reports to be Taken |
| |
TeleServe will take the following types of reports, or report
supplements about events that are not in-progess and
that have ing
no known suspect, no suspect information, and no physical
evidence present:
- All bicycle thefts (including those taken from structures)
- Lost or stolen articles (purse, wallets, etc.)
- Criminal mischief (MM's)
- Obscene or harassing phone calls (when victim is in no
immediate
danger)
- Theft of auto parts (regardless of monetary amount)
- Theft from Vehicle
- Thefts
- Miscellaneous insurance reports
- Supplemental information to existing
reports
|
| .12 |
Exceptions |
| |
Reports and supplements will be taken by TeleServe, as previously
listed, unless any of the following exceptions exist:
- Unusual circumstances exist that require a field investigation
The victim requests a police
officer
- An officer has been dispatched to the scene
When the The
crime is reported to a police officer in person by the
victim
- There is a known suspect, the
suspect is present, the crime is in progress
or physical evidence is present
- Theft cases having a loss of $10,000 or more
Gas skips when the victim can make a
positive identification
- The offense is directly related to a labor dispute
- The offense has racial, ethnic or religious
connotations
|
| .20 |
Teleserve Assignment |
| |
Department personnel assigned to the TeleServe
function must remember that effective law enforcement depends on a
high degree of cooperation between the Department and the public it
serves. The practice of courtesy in all telephone contacts will
encourage understanding and appreciation of this
program. |
| This Revision is NOT Currently
Active - It is rescinded. |
 |
Colorado
Spring Police Department  General Order 150 Section 1: Communications and Reports Offense
Reports |
Active date: 6/13/2005
Supersedes date: 12/10/1998 General Order
Number: 150 |
|
| .01 |
Purpose |
| |
To specify criteria and procedures for taking and submitting
offense reports. |
| .02 |
Cross Reference |
| |
SOP P1-62, Criminal Offense Exceptions CALEA Standards 1.2.8;
71.1.7; 82.2.1; 82.2.2 |
| .03 |
Discussion |
| |
The mechanisms for taking offense reports depend
upon the technology used by the Department at any particular time.
Whether an officer physically writes a report, dictates it for
typing, or submits it by electronic means, the criteria governing
the reporting process are identical, accuracy, completeness, and
timeliness. |
| .04 |
Policy |
| |
Officers shall make all required reports promptly, accurately and
completely. |
| .05 |
Definitions |
| |
This space intentionally left
blank. |
| .10 |
Criteria for Taking Reports |
| |
Officers will complete and submit reports in accordance with the
following criteria:
Felonies: All incidents involving an actual or suspected felony
offense will be reported regardless of whether any enforcement or
investigative action is taken or anticipated.
Misdemeanors/Petty Offenses: Violations involving a misdemeanor
or petty offense will be reported whenever any enforcement or
investigative action is taken, or anticipated, or when necessary to
justify a lack of enforcement or investigative action.
Special Exception--Indecent Exposure: All incidents involving an
indecent exposure violation will be reported, regardless of whether
any enforcement or investigative action is taken or anticipated.
Incidents that are unfounded, or do not normally require a
report, need not be reported. However, the officer making the
decision not to report such an incident may be required to justify
the decision to higher authority. An easy guide to determine
if a report needs to be submitted is, "When in doubt, report it."
|
| .15 |
Timely Submission |
| |
All reports, except those authorized delayed by a field
supervisor or Division Lieutenant, will be submitted before going
off duty. All reports will be completed before starting days
off.
Officers failing to submit reports on time will be subject to
disciplinary action. Following are guidelines:
- First failure will be cause for a written reprimand.
- Second failure within one year will be cause for a day's pay
to be forfeited.
- On subsequent occasions when an officer fails to turn in
reports, the officer shall forfeit additional days'
pay.
|
| .20 |
Altering Documents |
| |
Employees shall not unnecessarily change, alter,
or otherwise distort the information on any summons or other
official Department document. |
| .25 |
Removal/Destruction of
documents |
| |
Employees shall not remove Department records,
reports or documents from the immediate area where they are
maintained without proper authorization. Additionally, to
permanently remove or destroy any such document, except as allowed
by law or upon order of the Chief of Police, is
forbidden. |
| .30 |
Cassette Tape Recorders |
| |
Patrol officers, and certain other persons, are issued tape
recorders for dictating reports during uncommitted time. This
permits officers to remain in their vehicles and be available for
assignment while completing lengthy narrative reports. Brief
supplements should be handwritten to improve expediency.
Face sheets and property descriptor forms will be handwritten, as
will brief narratives. Recorders are the responsibility of the
person to whom they are assigned, and should be returned to Supply
with an explanatory memorandum if they are damaged or
inoperable. |
| .40 |
Criminal Offense Exceptions |
| |
There are instances in which officers must use
special procedures when investigating certain cases/offenses.
Officers should refer to SOP P1-62 for specific guidelines to follow
in these instances. |
 |
Colorado
Spring Police Department  General Order 155 Section 1: Communications and Reports Missing
Persons Reports |
Active date: 8/4/2005
Supersedes date: 1/1/1900 General Order
Number: 155 |
|
| .01 |
Purpose |
| |
To
define the procedures governing missing persons reports for
adults. |
| .02 |
Cross Reference |
| |
G.O. 520
Juveniles G.O.
540 Mentally Ill Person S.O.P. I4 - 520
Processing Pick Up Forms S.O.P. I4 - 362
Computer Entry / Cancellation of Missing Persons S.O.P. I4 - 361 NCIC
Validation List S.O.P. I4 - 345
Verification of Computer Entries S.O.P. I4 - 307 NCIC /
CCIC / NLETS Message Switching S.O.P. P1 - 15 Police
Service Representatives S.O.P. P1 - 25 Runaway /
Missing Person Reports NCIC Operations Manual,
Part 8, Section 1 -- Missing Person
File |
| .03 |
Discussion |
| |
The basic legal
issue in most missing persons cases is that it is not against the
law for an adult to be absent without explanation. If a person
is voluntarily absent, he/she is legally entitled to his/her
privacy. Said another way, competent adults (those age 18
years or over) may choose to disappear if they wish. In our
society adults are free to make what others would consider to be bad
decisions. They can choose to leave home with no advanced
warning, to abandon their jobs, ignore friends, and even cut all
ties with family members.
Even if a law
enforcement agency were to locate the person, it could not divulge
any private information about the person (such as the person's
location) without specific permission from that person. This is because in In some cases
persons who are voluntarily absent may have a valid reason for this
such as fleeing from an abusive relationship.
As a result, rules of
the National Crime Information Center (NCIC) regulate the entry of
"wants" into that nationwide computer system for missing
persons. These rules prohibit the entry of a person into the
NCIC/CCIC "missing persons files" unless the person is a juvenile
missing without parental permission, or is an adult who is missing
and
endangered, or is a person believed to be involuntarily missing such
as a victim of abduction or other foul play. (Reference:
NCIC Operations Manual, Part 8, Section 1.1)
Further, the Police
Department has an obligation to attempt to locate adults who have
disappeared under mysterious circumstances and may be endangered or
the victims of foul play.
The purpose of this
General Order is to attempt to strike a balance between these
factors. |
| .04 |
Policy |
| |
For the purpose
of this policy only, the term “adult” shall include juveniles who
are legally emancipated by marriage, military service, or order of a
Court of competent jurisdiction.
Normally,
missing persons reports must be made in person at the police
facility because these reports must be signed. Exceptions to this
requirement must be approved by an on-duty lieutenant or his/her
acting designee. Missing person reports shall
be made on forms approved by the State of
Colorado for this purpose.
There is no
required waiting period to report a person is missing. What is
required is that there is sufficient evidence that the person is
truly missing before a report is made (not just unexpectedly late or
known to be voluntarily absent). Additionally, there must be
some nexus between the missing person and the City of
Colorado
Springs (e.g. the person
resides here and is missing; the person was traveling in
Colorado
Springs and is missing,
etc.)
The Police
Department will vary the investigative response to a report of a
missing person based upon facts in the case. The three basic
categories for which a missing person report will be accepted
are:
1. Competent adults who are
suddenly absent (missing) without explanation and
because of the circumstances it cannot be safely determined that
this is voluntary and that individual is not in danger. Thus,
it would seem prudent to confirm that the individual is safe.
§
This would include
situations where the missing person has not contacted the reporting
party after he/she left and there was no prior indication that they
would leave, etc.
2. Incompetent adults or
others who are missing and are thereby endangered | |