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30 S Nevada Ave, Suite 702, MC 725
Colorado Springs, CO 80903
Phone: 719-385-5904
Hours: Open 8am - 5pm

City of Colorado Springs / Human Resources / City Jobs / Frequently Asked Questions

Frequently Asked Questions (FAQs)

Click on the question to go to the answer below. 

What is NEOGOV?

How do I apply for job openings with the City?

Why do I need to set up a master profile account to apply for a job?

Do I need to submit an employment application every time I want to apply for a position with the City?

Can I submit a resume or application for the City to keep on file so I can be contacted when a position opens up that I’m qualified for?

Can I change or add information to my employment application after it has been submitted?

Do I have to live in the City of Colorado Springs to apply for a job in the city of Colorado Springs?

How soon after I submit my application will I be contacted?

If I need assistance with completing the employment application due to a disability, who should I contact?

  • The City of Colorado Springs contracts with NEOGOV, a leading vendor for applicant tracking and recruiting software for public employers. Applicants may apply online for City jobs through NEOGOV.
  • After you create your “master profile” on NEOGOV for your employment application, this software gives you the flexibility to edit and/or add information for each application that you submit. The master profile, which you only need to create once, makes it easy for you to apply for multiple positions (with the City or other public employers who use NEOGOV) without having to re-enter your information.
  • Having a master profile account allows you to submit an employment application (using your profile information) and track its status. Members of your family and/or friends should not use your account. Each account must have a unique email address.
  • Each position you apply for requires that a separate employment application is submitted. However, the application system will retain your information which makes submitting applications easy.
  • Unfortunately, due to the large number of applications we receive, we are unable to keep resumes or applications on file to contact you when a position opens up that you’re qualified for. However, you can request notification when a position opens up by requesting Job Interest Cards at this link:
  • After an employment application has been submitted for a City position, changes cannot be made. However, you may submit another application (before the posting closing date) that includes your changes. HR will review the most recently submitted application.

Do I have to live in the City of Colorado Springs to apply for a job in the city of Colorado Springs?

  • Positions with the City of Colorado Springs do not require residency.
    It may be four to six weeks after the posting closes (allowing time for the application screening process and review of the applications by the hiring supervisor) before you are contacted if selected for an interview. Due to the large volume of applications that HR receives (more than 20,000 annually), we are not able to personally contact applicants who are not selected for an interview. You can check the status of your application by logging into the application system as you did when you applied.
  • Please call 719-385-5551 for assistance.

Human Resources Office
30 South Nevada Avenue
Suite 604
Colorado Springs, CO 80903
Available by appointment
M - F  (8:30am - 4:30pm)
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Frequently Asked Questions

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