City of Colorado Springs / News

Mayor Bach Announces City Reorganization
Tuesday, August 21, 2012

On Tuesday, August 21, Mayor Bach announced a re-organization of the City of Colorado Springs and several process improvements in key departments as part of his on-going priority to transform City Government to (1) live within its limited financial resources and (2) be the “best in class” city of its size. The following changes are being implemented to serve the people of Colorado Springs with core services effectively and efficiently.

Executive Branch Reorganization

With the retirement of Steve Cox last month, Mayor Bach will take on the role of Interim Chief of Economic Vitality with two direct reports in that area: Principal Analyst Bob Cope and Donna Nelson, who leads Spirit of the Springs and Small Business initiatives. Aviation Director Mark Earle will now report directly to Mayor Bach.  Other departments formerly reporting to Steve Cox, including Housing Development, Innovation & Sustainability, and the Parking Enterprise, will report to Nick Kittle, Manager of Administrative Services & Innovation. (See attached Executive Branch Organizational Chart.) 


  • Consolidate and reorganize the Finance Department to result in ongoing annual General Fund salary and benefit savings of more than $320,000+.
    • Budget Office and Budget Manager are under the direction of the Chief Financial Officer. 
    • Reclassify two division manager positions, and three professional positions to lower classifications – total of five positions downgraded.
    • Eliminate one manager position, one professional position and one administrative position - total of three positions eliminated.
  • Better utilize resources, cross-train staff, and better align workgroups
    • Budget staff and accounting staff moved to same work space will provide cross functional support
    • Payroll and Pension administration – moved to more secure and private workspace – better customer service to discuss pay related issues and retirement decisions in a more appropriate setting
    • AR moved to Sales Tax Division – technical staff will provide cross functional support
  • Implement a new software system for sales-and-use tax collections that is scheduled to be available to taxpayers in early 2013 that will be a more business-friendly process for remitting sales and use taxes and will offer online submittal and payment options.

Public Works – Streets Division

  • Restore highly visible, valuable service that was cut in previous budget cycles, while outsourcing another key service to achieve an overall cost savings to the City.
    • Procure road resurfacing activities (paving, chip seal, and slurry seal) though an open competitive bidding process using private sector contacting firms
    • Restore the alley and gravel roadway maintenance program
    • Reduce the number of full time Streets Division employees by 8%
    • Sell City paving equipment to reduce maintenance and fuel costs
    • Realign staff resources within Public Works to be more efficient such as combining Stormwater Engineering with Engineering Development Review
  • Innovate
    • Open a competitive bidding process to allow private contractors to plow snow in the City. In 2013, we will expand the area that private snow plowing will occur.  If this proves to be cost effective and provides a high level of service for our citizens we will look to further outsource in future budget cycles.
    • Continue the 50/50 cost-sharing program that allows citizens to partner with the City to fix broken or missing sidewalk sections
    • Partner with Colorado Springs Utilities to seek to completely outsource the current City Fleet Division to a  private sector service provider
  • Initial $100,000 in annual savings


  • Reorganize geographic teams to foster single-team contact from entitlement to certificate of occupancy
    • Eliminate six positions (4 filled, 2 vacant)
    • Re-assign three positions
    • 20% reduction in Land Use Review and Development Review Enterprise Planning salary expenses
  • Reduce initial entitlement review times
    • On average, 35% reduction in initial review time
    • Create an “everyday Rapid Response” approach to assisting owners, businesses and developers
  • Reduce entitlement submittal fees
    • Reflect actual staff time spent
    • 50% reduction in fees greater than $750
  • $350,000+ annual savings in Salary/Benefits and Operating Expenses.

Reduction in Force

On Friday, August 17, the City of Colorado Springs notified six employees that their positions are being eliminated due to a reduction in force and re-organization of the City Planning and Public Works departments; although a total of 18 positions were eliminated.

“Transforming City government through continuous process improvement forces us to make tough choices; just like those companies doing the same in the private sector,” says Chief of Staff Laura Neumann.  “All six of these employees have played a significant role in the success of our City.  I am not sure there is any tougher business decision than making one that impacts individuals who like all of us, have families, financial obligations, and lives where the work they do helps them feel meaningful.”

All six employees will be active through October 8. Two have been offered alternate positions within the City organization.

Other Announcements from Today’s Media Briefing

City Parks Director Karen Palus introduced a new initiative under Spirit of the Springs to help get rid of weeds along streets and medians.  Approximately 100 volunteers will help clear weeds in the southeast part of Colorado Springs on September 15. Save the date and look for more details coming soon!


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