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Passenger Services
  Passenger Services
Colorado Springs Airport is widely known as one of the easiest, quickest and most stress-free airports to get in or out of, but it is also much more. The goal of the Colorado Springs Airport is to provide the public with the best travel experience possible. Click on one of the following services for more information:
ATM Services
Automated External Defibrillators (AEDs)
Baggage Carts
Computer Data Ports
Family Care Rooms
FedEx Drop Box
Ground Transportation Information
Hotel Service Desks
Lost & Found
New Leaf Therapies
Newspaper Vending Machines
Postage Stamps and Drop Box
Old Style Shoe Shine
Visitor Information Center
WiFi Access
Colorado Springs Airport has two ATMs in the airport facility in the following locations:
  • 1st floor or bag claim level, to the right of the main escalators, directly across from the elevators
  • 2nd floor or main level on the concourse between gates 3 and 5
  • Postage Stamps available

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Colorado Springs Airport has 14 of these life-saving devices placed in high-traffic areas in the airport. In addition, many airport employees are trained to use the AEDs and are available to assist in an emergency.

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Baggage carts are found in several locations at the Colorado Springs Airport:
  • Baggage claim area
  • Shuttle bus terminal drop-off
*Cart rental is $4.00 with a 25-cent reward upon return of the cart to a storage rack.

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The Colorado Springs Airport Interfaith Chapel is open 24 hours for quiet meditation. It is located in the main terminal building in the east corridor next to the news and gift operator.

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Colorado Springs Airport has numerous data ports available throughout the airport for plugging in laptops and other personal computer devices. The data ports are on public telephones located within the main terminal, concourse and baggage claim areas.

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Colorado Springs Airport provides two Family Care Rooms inside security on its main concourse. One of the rooms is located between Gates 4 and 6; the other is between Gates 8 and 10. The rooms provide:
  • Direct telephone access to Memorial Hospital Healthlink
  • Baby changing station
  • Counter space with sink
  • Diaper vending machine
  • Nursing area

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FedEx has a drop box outside of the Colorado Springs Airport's lower level terminal building entrance. FedEx picks up at 4:45 p.m. Monday through Friday. There is no FedEx pick up during the weekend.

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A variety of ground transportation providers service the Colorado Springs Airport 24 hours a day. Ground transportation telephones are centrally located in the baggage claim area on the lower level. These phones will instantly connect to all types of ground transportation services. During the day, taxis and shuttles are available outside the terminal at the lower level. At other times, the ground transportation phone will link to taxis and other transportation providers. Click here to visit our Ground Transportation page.

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The Broadmoor Hotel counter located in the baggage claim area on the lower level. You may reach the Broadmoor at (719) 577-5769.

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Colorado Springs Police Department (CSPD) Airport Unit manages the lost and found items left in the airport terminal, parking lot or on shuttle buses, but not on airplanes (the airlines handle those items) or items left at the TSA Checkpoint. Inquiries about items left on airplanes should be directed to the airline and items left at the checkpoint should be directed to the TSA Lost and Found at (719) 622-5986.  The Airport Police office is located in the baggage claim area on the lower level by carousels 1 and 2. Travelers may pick up items left behind or arrange for shipping at their expense if they have left the area. Contact the Airport Lost and Found at (719) 550-1987 or by e-mail to Sgt. Harrell at, or visit the CSPD Airport Unit's Lost and Found pages. Items turned into the Lost and Found are kept in the Airport Police office for the current month that it was turned in. After the current month, contact the CSPD Evidence Section at (719) 444-7744 to claim items.

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Spend five minutes (or more) with a professionally trained massage therapist. Massages are $1 per minute, 5 minute minimum. Located on the concourse, between Gates 6 and 8.

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Keeping up with news or the local community is important while traveling. Colorado Springs Airport has numerous newspaper vending machines located at all its main terminal entrances on both the upper and lower levels. Local and Regional papers, The Gazette, the Colorado Springs Independent and the Denver Post are available. Retail Shops have additional newspapers.

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Airport users can pick up any of the 12 white courtesy phones located throughout the Colorado Springs Airport. These phones are directly connected to the Airport Communications Center, where a dispatcher is available to page via the airport's public announcement system. To request a page from outside of the airport, please call (719) 550-1918 or (719) 550-1919.

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Postage stamps may be purchased through the ATM machines located in the baggage claim area near the elevator and in the concourse between Gates 4 and 6. There is a postal service drop box located in the main terminal on the upper level to the left after stepping off the escalators. The postal service picks up mail Monday through Saturday at 1:00 p.m.

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Travelers can get their shoes quickly and professionally shined while waiting for a flight. The shoeshine stand is located post-security just past Gates 4 and 6. $8.00 per shine.

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Huntleigh Corporation manages the skycaps at the Colorado Springs Airport. Skycaps are available from 4:30 a.m. to midnight to assist with luggage, provide wheelchairs, etc., for all air carriers, excluding Allegiant Airlines.

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The Colorado Springs Airport has an Information Booth in the baggage claim area on the lower level. The booth is staffed with friendly airport ambassadors; the booth provides a wealth of in-depth information about the airport as well as Colorado Springs and the surrounding areas.

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